RouteSure — Privacy Policy
Last updated: August 29, 2026

RouteSure (“RouteSure,” “we,” “us,” or “our”) operates the website www.routesuresolutions.com (the “Site”) and provides courier, logistics, and government procurement and contracting services. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our Site or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you use our Site.

Information you provide to us. When you complete a quote request or contact form, email us, or call us, you may provide personal information such as your name, company or organization name, email address, phone number, pickup and delivery locations, the service you are requesting, and any details you include in your message.

Information collected automatically. When you visit our Site, we may automatically collect certain technical information, including your IP address, browser type, device information, operating system, referring website, pages viewed, and the dates and times of your visits. We collect this information using cookies and similar technologies (see Section 4).

We do not collect or process payment or credit card information through our Site, as we do not sell products or take payments online.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests, questions, and messages;
• Provide, schedule, and manage our courier, logistics, and procurement services;
• Communicate with you about your requests and services;
• Improve and maintain our Site and services;
• Send you updates or marketing communications where you have requested them or where permitted by law;
• Protect the security and integrity of our Site; and
• Comply with our legal and contractual obligations.

3. Legal Basis for Processing

Where applicable law requires it, we process personal information on the basis of your consent, our legitimate business interests, the performance of a contract with you, and compliance with legal obligations.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though some parts of the Site may not function properly without them. We may also use third-party analytics services that use cookies to help us understand Site usage.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in these limited circumstances:

• Service providers: with third-party vendors who perform services on our behalf, such as website hosting, analytics, email, and communications, who may use the information only to provide those services.
• Business partners and subcontractors: where necessary to fulfill a service you have requested, such as coordinating a delivery or procurement.
• Legal and safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of RouteSure, our clients, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case we will take steps to protect your information.
• Public-sector requirements: where we work with government agencies, certain information may be subject to applicable public records or freedom of information laws.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to provide our services, and to comply with our legal, tax, and contractual obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. You may also opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us. To make a request, use the contact details in Section 12. We will respond as required by applicable law.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our Site and services are intended for businesses and adults and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for responding to these signals, our Site does not currently respond to them.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:
RouteSure
Houston, Texas, United States
Email: info@routesuresolutions.com
Phone: 281-624-7840

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.